Mastey.com is a unique business model designed to protect small businesses. A fair portion of the sales made on this website are shared among our business partners including independent hair and skin salons, day spas, licensed cosmetologists, professional salon distributors, salon educators, and salon service contractors among other business partners.
As the Mastey family has four generations in the professional hair and skin care industry, we believe in the original spirit of entrepreneurship, artistic talent, individuality, opportunity and freedom of association. We ask that whether you purchase Mastey or any other hair and care products, that you only buy them from your local independent salon and not from any drug store, department store or supermarket.
Conglomerated beauty product manufacturers and their distributors and retail stores that sell diverted professional hair care unfairly compete against your neighborhood salon and stylists by offering lopsided pricing schemes and turning a blind eye to the diversion of professional products to mass retailers. Mastey.com is designed to give dedicated artisans a competitive edge against such unfair business practices.
When you make a purchase on this website based on your zip code, your coupon or gift card code, or by the settings you personally select, our site will automatically apportion the revenues among the small business owners and other dedicated professionals who have referred you to our site. We believe this business model is one of the most important ways to help protect entrepreneurship and the small, local salon and stylist from corporate dominance.
We will not provide your personally identifiable information to unrelated third parties for their use in marketing their products or services to you without your consent. However, in the interest of fairness to the independent salons, stylists, and other contractors involved in this business model, these partners may be able to view your purchase history. Your salon or stylist may be able to send emails to you offering in-salon services or promotion using our professionals interface. But in no case will they be able to view your personal information. Your full name, address, credit card, email adress and other personal information will be blocked from view.
When you provide us with information on the mastey.com (the "Site"), we respect your privacy. Your visit to the Site is subject to this Privacy Policy and our Terms and Conditions. Please note that this Privacy Policy governs only information provided to mastey.com and communications from mastey.com. It does not govern any other information or communications that may reference Mastey such as communications from salons, distributors, professional cosmetologists, affiliates, brick and mortar stores or third parties. This Privacy Policy was last updated July 17, 2005.
1. Collection of Personally Identifiable Information by Mastey.com
We do not collect personally identifiable information about you, except when you provide it to us. For example, if you decide to complete a user registration form or online survey, you may be asked to provide certain data such as your contact information (name, email address, mailing address, and telephone number), age group, gender and product and/or cosmetic concerns, and the Mastey or other products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number, expiration date and credit card security code. To protect your personal information, users registering at the Site must also enter a unique email address and password. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.
When you submit your personally identifiable information on the Site, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy.
2. Use of Personally Identifiable Information
a. Opt-In Communications
By providing us with personal information during the Site registration process, or at other times when you submit personally identifiable information, you may be opted-in for regular communications. The information you provide may be used by Mastey to create and deliver to you our newsletters, surveys, free gifts, coupons, prizes, offers or other communications containing product information, beauty advice or promotions ("Opt-In Communications"). If you would not like to receive these communications, you may opt out by adjusting your user profile, or as instructed in the communications you receive.
b. Communications to Serve You
If you have elected to provide us with your contact information, e.g., by registering at the Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Mastey.com offers its customers.
4. Disclosure of Personally Identifiable Information
a. Fraud Protection and Compliance with Law
We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
b. Service Providers
We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.
c. Special Events
If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.
5. Cookies and IP Addresses
A cookie is a piece of data that enables us to track and target your preferences. We may place a "cookie" on your computer so we can recognize you as a return user, rememeber your cart selections and otherwise personalize your experience and your use of our Site. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you complete an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. We may also use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.
We are continuously working to make your experience on our Site better. To this end, cookies on your computer to collect information that will show us how you come to our site and how you use and navigate our Site. You may elect to limit or eliminate the data by adjusting your browser or firewall settings.
6. Pixel Tags and Tracking Technology
When you visit this Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.
7. Use of Aggregate Information
We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees, salons, professional stylists and business partners.
8. Children under 13
We take special steps to safeguard the privacy of children. If you are under 13 years of age, you may browse our Site. However, you may not and we ask that you do not provide personal information to us. For example, you cannot register or make a purchase. This Site is not designed for children and we do not knowingly collect nor do we want to collect personally identifiable information from children under 13.
9. Links
The Site may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on the Site. We encourage you to read the privacy policies of other websites you link to or from the Site or otherwise visit.
10. Security
We implement various security measures in accordance with industry standards to protect the security of your personal information both online and offline. If you have any questions about security at the Site, you can email us by clicking here.
11. Notification of Changes and Terms of Use of Information
We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used.
12. Updating Your Information
You have the ability to review, change and/or correct the personally identifiable information you provide us through your user settings, or by emailing us at here. However, no affiliate, salon, stylist or employee of Mastey has access to your private password. You may retrieve your password by email at the log-in section of our Site. Due to our unique business model, once you are registered and have made a purchase, we cannot delete your account.
13. Choice/Opt-Out
You may opt-out of receiving future Opt-In Communications from mastey.com when you register at the Site or otherwise provide your contact information to mastey.com. You may change your preferences at any time by revising your profile by clicking here, clicking the "unsubscribe" link at the bottom of any email Opt-In Communication you receive from us and following the instructions provided therein, or by emailing us by clicking here.
14. Comments
We have taken great measures to ensure that your visit to the Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about the Site's privacy practices, please contact us by email by clicking here.
Copyright © 2005 Mastey de Paris, Inc. All worldwide rights reserved.
